Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Anthony Monaco

Anthony Monaco

September 17, 2026

5  out of  5
rating by Anthony Monaco
"Scott and Kelly are very professional, helpful, and incredibly quick to respond. They made the whole process simple and stress free and I really appreciated how efficiently everything was handled. Excellent customer service from start to finish. Highly recommend!"
Profile photo of Tyler Reeves

Tyler Reeves

September 17, 2026

5  out of  5
rating by Tyler Reeves
"Scott, Chris, and Elisa are such kind people and so easy to work with. Highly recommend them"
Profile photo of Carole Hendrix

Carole Hendrix

September 16, 2026

5  out of  5
rating by Carole Hendrix
"Kelly is always courteous, helpful, and knowledgeable when I need assistance. And I am extremely satisfied with the rate of my insurance as compared to other companies!"
We responded:
"Carole ... Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with Kelly. Thank you for the kind words and choosing us. God bless! Scott"
Profile photo of Vern McLean

Vern McLean

September 15, 2026

5  out of  5
rating by Vern McLean
"I have been with them for about 7 or 8 years. Trust me when I say they have some wonderful people working there. You are not just a number they acknowledge you by name and they truly care for their customers. Everyone is supper friendly. They are trustworthy people. Whenever I’m adding anything to my policy they make it very easy for me, considering the fact I’m always over the road. Overall this is an amazing insurance agent. Scott and his team are great people!"
We responded:
"Thank you so much for the 5-star review and kind words, Vern! We really appreciate your support. If you ever need anything, feel free to reach out anytime. We are so grateful that you chose us to be your insurance agency. God bless! Scott"
Profile photo of Paige Caffrey

Paige Caffrey

September 15, 2026

5  out of  5
rating by Paige Caffrey
"Kelly is always so helpful. We moved to SC from NC and she has always explained everything to me through each process. I have remained with State Farm because it is a great feeling to know I can call her and get an immediate response."
We responded:
"Paige ... We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know Kelly met your expectations. If you need anything, please let us know. God bless! Scott"
Profile photo of Richard Atkinson Jr

Richard Atkinson Jr

September 8, 2026

5  out of  5
rating by Richard Atkinson Jr
"I walked in today and met Mr. Saul, who insisted I call him Scott. His team is warm, inviting, and genuinely gives the impression that they care about people—which is extremely important when dealing with matters when you have to actually use your policy. I’ve been to this office twice now and received the same excellent treatment each time, which shows they’re truly genuine.

Go Dawgs !!!"
We responded:
"Richard ... Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. God bless! Scott"
Profile photo of Angela Revollo

Angela Revollo

September 4, 2026

5  out of  5
rating by Angela Revollo
"Kelly was so helpful and knowledgeable."
We responded:
"Thanks so much for the amazing review, Angela! We really appreciate your support and kind words about Kelly. Just reach out anytime if you need us - we’re here for you. God bless! Scott"
Profile photo of Brittany Elam

Brittany Elam

August 28, 2026

5  out of  5
rating by Brittany Elam
"I had such a wonderful experience with Scott Saul and his team! Scott, Lori, and Kelly went out of their way to make me feel incredibly appreciated by surprising me with a gift in partnership with RSM High School's Teacher of the Month Award. I was genuinely stunned!

The thoughtfulness behind everything meant so much to me, especially the handwritten card and scripture they included. They even somehow managed to include two of my favorite things: Amazon and Skittles...which made the surprise even sweeter!

It’s one thing to do business well, but it’s another to make people in your community feel seen and valued. I’m so grateful for their kindness and generosity. Thank you, Scott and team, for being intentional about supporting and celebrating educators in our community!"
We responded:
"Thanks so much for the amazing review, Brittany! We really appreciate your kind words and all that you do for the students at Ridge Spring - Monetta Middle and High School. Just reach out anytime if you need us - we’re here for you. God bless! Scott"
Profile photo of Matthew Jenkins

Matthew Jenkins

August 22, 2026

5  out of  5
rating by Matthew Jenkins
"Great customer service!"
We responded:
"Thank you so much for the 5 stars, Matthew! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
Profile photo of J Zee

J Zee

August 13, 2026

5  out of  5
rating by J Zee
"I highly recommend doing business with Scott Saul State Farm Agency. I called to get auto insurance policy setup for my daughter that was needed for the next day. His staff were incredibly competent, knowledgeable, and responsive to my situation. They setup everything with no problems and went out of their way to give me great advice and support. I am strongly switching my own policies over them based on how great I was treated!!!"
We responded:
"Thank you so much for the 5 stars! We really appreciate your support. If you ever need anything, feel free to reach out anytime. God bless! Scott"
Profile photo of Kathleen Byrd

Kathleen Byrd

August 12, 2026

5  out of  5
rating by Kathleen Byrd
"Meeting Scott and Chris and building a partnership with them both for Keller Williams Aiken, is such a delight! They both are very kind and we look forward to growing our partnership with Statefarm!"
We responded:
"Thanks so much for the amazing review, Kathleen! We really appreciate your support. Just reach out anytime if you need us - we’re here for you. God bless! Scott"
Profile photo of Carl Jacobs

Carl Jacobs

August 11, 2026

5  out of  5
rating by Carl Jacobs
"Great efficient service."
We responded:
"Carl ... Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. God bless! Scott"
Profile photo of Josh Chavis

Josh Chavis

August 11, 2026

5  out of  5
rating by Josh Chavis
"Great branch to do business with all while saving on your premium with better coverage."
We responded:
"Josh ... Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. We appreciate you choosing us! God bless! Scott"
Profile photo of Dustin Browning

Dustin Browning

August 8, 2026

5  out of  5
rating by Dustin Browning
"Everyone at Scott’s office has always been super helpful! Very kind and responsive!!"
We responded:
"Dustin ... We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. God bless! Scott"
Profile photo of MS Brisk

MS Brisk

August 5, 2026

5  out of  5
rating by MS Brisk
"Lori was extremely helpful and took care of everything! I am so happy that we made the decision to go with this agency!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. Thank you for choosing us to be your insurance agency! God bless! Scott"
Profile photo of Angie Pamela Munoz

Angie Pamela Munoz

July 27, 2026

5  out of  5
rating by Angie Pamela Munoz
"They are always so attentive, friendly, and helpful!"
We responded:
"Thanks so much for the amazing review, Angie! We really appreciate your support here in Aiken. Just reach out anytime if you need us - we’re here for you. God bless! Scott"
Profile photo of Dan Stroud

Dan Stroud

July 23, 2026

4  out of  5
rating by Dan Stroud
"Very prompt and responsive."
We responded:
"Dan ... Thank you for taking the time to share your experience—we’re so glad to hear that you were satisfied working with our team! Scott"
Profile photo of Larry Hansen

Larry Hansen

July 20, 2026

5  out of  5
rating by Larry Hansen
"Super nice and always very helpful."
We responded:
"Larry ... Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. God bless! Scott"
Profile photo of Brian Villwock

Brian Villwock

July 16, 2026

5  out of  5
rating by Brian Villwock
"Am in the process of moving to SC and needed to get insurance. After reading reviews i decided to go with Scott Saul. I contacted Kelly and within 15 minutes had a quote that met my needs.
I am looking forward to working with a company that is customer oriented"
We responded:
"Brian ... We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. If you need anything, please let us know! God bless."
Profile photo of Nick

Nick

July 15, 2026

5  out of  5
rating by Nick
"Fantastic team and always helpful."
We responded:
"Thanks so much for the amazing review, Nick! We really appreciate your support here in Aiken. Just reach out anytime if you need us - we’re here for you. "
Profile photo of Sabine Gee

Sabine Gee

July 14, 2026

5  out of  5
rating by Sabine Gee
"Moving to a new state comes with plenty of challenges, and finding an insurance agent you can truly trust is one of them. After not having the best experience here in Aiken, meeting Scott Saul & his State Farm team completely restored our confidence in what outstanding customer service should look like.

From the very beginning, Scott took the time to come to our home for a relaxed, no-pressure meet-and-greet. There was absolutely no sales pitch—just a genuine conversation to understand our needs and make sure we had the right coverage.

Since then, the level of service has been exceptional. Scott and Kelly are incredibly knowledgeable, responsive, and proactive. Every question is answered promptly, every request is handled efficiently, and they consistently make us feel like valued clients rather than just another policy number.

It's rare to find a team that combines professionalism with such a personal touch. We genuinely feel well looked after and have complete confidence that our insurance needs are in excellent hands.

If you're looking for an insurance agency that puts relationships, integrity, and outstanding customer service first, I couldn't recommend Scott Saul, Kelly Bell, and their State Farm team more highly. Five stars all the way!"
We responded:
"Thanks so much for the amazing review, Sabine! We really appreciate your support here in Aiken. Just reach out anytime if you need us - we’re here for you. "
Profile photo of Paul Ambroselli

Paul Ambroselli

July 10, 2026

5  out of  5
rating by Paul Ambroselli
"This is an update to my original review.
I had the need for an additional policy. I reached out to Scott with the details and he asked Kelly Bell to help me. WOW! The service was fast and complete. Scott Saul State Farm also always makes me feel appreciated for the business I bring to their office. I cannot say enough good things about the service I receive from Scott and his team. Thank you so much.

I came to a point where I found it necessary to switch State Farm Insurance agents. Scott and his team have been fantastic. I would recommend this office to anyone. Yes, you may pay more for State Farm Insurance, not always, but with Scott Saul and his team you really are getting a "Good Neighbor"."
We responded:
"Hi Paul, we sincerely appreciate the time you took to give us such a great rating! We truly value your recommendation and are here to serve you and your family. Thank you for choosing us! Scott"
Profile photo of Andrea Pierce

Andrea Pierce

July 9, 2026

5  out of  5
rating by Andrea Pierce
"Kelly Bell made process so easy to get insurance for my truck and new farm."
We responded:
"Andrea ... Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with Kelly here at Scott Saul State Farm. If you ever need anything down the road, do not hesitate to reach out—we would love to help! God bless!"
Profile photo of Susan Cosper

Susan Cosper

June 25, 2026

5  out of  5
rating by Susan Cosper
"We are new to Aiken and longtime State Farm customers. We received friendly, and helpful assistance from Scott Saul's office in getting our home and autos covered. I especially appreciate that phone calls are answered by a real person, and I always receive a prompt reply whether on the phone or by email. Very happy with this office and would highly recommend to anyone looking for insurance."
We responded:
"Susan ... Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at Scott Saul State Farm. If you ever need anything down the road, do not hesitate to reach out—we would love to help! God bless."
Profile photo of sherry Mciver

sherry Mciver

June 24, 2026

5  out of  5
rating by sherry Mciver
"Lori was so easy to work with. They were able to give us an unbelievable quote on our cars and home. I would recommend them you to see if they could beat your current price."
We responded:
"Sherry ... We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions. Thank you for the kind words about Lori and for choosing us as your insurance agency. God bless! Scott"