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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Renee Eldridge

November 1, 2025

5  out of  5
rating by Renee Eldridge
"Have been with Kelly Bell for years. She is very professional and very helpful! Great company to deal with."
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Marlane Johnson

November 1, 2025

5  out of  5
rating by Marlane Johnson
"This office has been friendly and helpful to us for the many years that we have been customers with them. We have a number of policies with them."
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Timothy O'Neill

October 31, 2025

5  out of  5
rating by Timothy O'Neill
"This is a team that is willing to do what it takes to help me with what ever is needed weather it be choosing the right insurance coverage or just being a friend to listen. Thank you guys for everything you all do"
We responded:
"Tim ... We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Tracy Griffin

October 30, 2025

5  out of  5
rating by Tracy Griffin
"Always available for a quick call. Very responsive."
We responded:
"Tracy ... Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Abigail Brown

October 29, 2025

5  out of  5
rating by Abigail Brown
"Ms Karen did awesome job helping me out with the best rate 😁 thank you"
We responded:
"Abigail ... Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Bob Eager

October 29, 2025

5  out of  5
rating by Bob Eager
"Scott Saul and his team are excellent at what they do. Scott is a very experienced State Farm agent and has the answer for any question asked. He is very customer friendly and focused. We are new to State Farm but I am confident that the company offers a quality product at a fair price backed by superior customer service."
We responded:
"Bob ... Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Thomas Healy

October 29, 2025

5  out of  5
rating by Thomas Healy
"My wife and I are doing a step by step relocation to the Aiken area, Chris at State Farm was extremely helpful and professional, guiding us us in what we need immediately and what can wait until….. He has already started to make us feel welcomed and accepted here."
We responded:
"Thomas ... We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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april Hamilton

October 28, 2025

5  out of  5
rating by april Hamilton
"I was recently transferred to Scott Saul and his team after my previous agent retired. I am thrilled to have him and his team as my new agent. They have been kind and professional."
We responded:
"April ... Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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bill sargent

October 27, 2025

5  out of  5
rating by bill sargent
"Always a good experience at Scott sauls state farm branch"
We responded:
"Bill ... Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Anthony Vasquez

October 24, 2025

5  out of  5
rating by Anthony Vasquez
"Had a great experience working with Chris."
We responded:
"Anthony ... We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Charati

October 24, 2025

5  out of  5
rating by Charati
"I spoke to Kelly at Scott Saul's office today about lowering my mileage classification on one of my vehicles. She was very helpful and immediately made the change over the phone."
We responded:
"Charati ... Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Tonya Rodgers

October 23, 2025

5  out of  5
rating by Tonya Rodgers
"Fast and friendly service"
We responded:
"Tonya ... We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Christian Ahmed

October 23, 2025

5  out of  5
rating by Christian Ahmed
"Nothing but great things to say about this office! Kathy is so sweet and helpful and they always take care of me!"
We responded:
"Christian ... We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Jane White

October 22, 2025

5  out of  5
rating by Jane White
"I’ve known Kelly for a long time and she always takes good care of me. Scott’s office is courteous, professional and very helpful."
We responded:
"Jane ... Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Lillie Muller

October 16, 2025

5  out of  5
rating by Lillie Muller
"He’s an amazing insurance agent and cares about the community as well. He supports the youth and sports programs and goes above and beyond. He not only helped my family replace our roof but he donated to a highschool softball team. I will definitely choose State Farm when I start driving!"
We responded:
"Lillie ... Thank you for taking the time to share your thoughts! We’re excited about being your future State Farm agent! If you ever have any questions or need assistance, we’re here to help!"
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Larry Lowe

October 15, 2025

5  out of  5
rating by Larry Lowe
"Kelly took great care of our insurance needs when we needed some advice."
We responded:
"Larry ... Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Pete Muller

October 15, 2025

5  out of  5
rating by Pete Muller
"Scott cares about his clients for sure, but he also cares about the community. He showed that by sponsoring the South Aiken HS softball team! Can’t say enough about this guy’s character."
We responded:
"Pete ... Thank you for reviewing our State Farm office! We’re truly honored to be able to help support our local schools and teams. Giving back is and will always be a priority for us! God bless!"
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Regina Winstead

October 14, 2025

5  out of  5
rating by Regina Winstead
"Kelly provided excellent customer service, and responded quickly. The quote she provided was less than our current insurance company. I would have paid more for the outstanding service and peace of mind she provides! Thank you Kelly!"
We responded:
"Regina ... We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Leta Harvel

October 14, 2025

5  out of  5
rating by Leta Harvel
"State Farm has been our insurance company since we moved to SC. Everyone in the office takes the time to provide individual attention. They value their clients!"
We responded:
"Leta ... We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Jerry Walker

October 13, 2025

5  out of  5
rating by Jerry Walker
"We have had our homeowner's and auto insurance with State Farm for the last 47 years in 4 states. We currently live in Kentucky, but we are having a house built in Aiken, SC. I made a trip in late July to look at progress on the house. Even though I had several options on choosing a State Farm agency in the area, I stopped by Scott Saul's agency based on the excellent reviews it had received on-line and was able to meet with Kelly Bell. It was a real pleasure meeting her. It was so easy to review all the details with her about the house and receive a quote that I was real pleased with. She answered all my questions, and usually I have a lot. Then today I called her and gave her my closing date, and to let her know where the quote and binder needed to be e-mailed to. Working with the mortgage company, she was able to take care of everything today. I look forward to working with this agency and Kelly going forward including transferring the insurance on our vehicles after the move and getting settled in our new house. Thank you again Kelly."
We responded:
"Jerry ... Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Nikki Peacock

October 13, 2025

5  out of  5
rating by Nikki Peacock
"Kelly is THE BEST for all of my insurance needs. She is quick to respond, very informative, and does exactly what she says she will do!"
We responded:
"Nikki ... Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Grant Pollard

October 10, 2025

5  out of  5
rating by Grant Pollard
"The team here is great! Highly recommend."
We responded:
"Grant ... Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Samantha Cobb

October 10, 2025

5  out of  5
rating by Samantha Cobb
"I had an absolutely amazing experience with Scott Saul from the moment I made my first call! Very professional, patient, and truly listen to what I need. Highly recommend!"
We responded:
"Sam ... Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Rebekkah Brown

October 9, 2025

5  out of  5
rating by Rebekkah Brown
"Kelly Bell from State Farm is excellent to work with. She always goes above and beyond to help and answer my questions quickly! Much appreciated."
We responded:
"Rebekkah ... Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Dwiyana McLean

October 7, 2025

5  out of  5
rating by Dwiyana McLean
"We have been customers with Scott Saul State Farm for years. They have been so easy to work with and accomodating. Whenever I need guidance, I know I can reach out to Lori and she is there to assist. This is a great agency."
We responded:
"Dwiyana ... Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"